Welcome to Joyner Strayer Consulting

Change Management

The Impulse to Resist Change

Building for the Future

Seven C's

Mergers and Aquisitions

Seven C's for Managing the
Implementation of Change

Test Your Change Hardiness

Organizational change works when managers "walk the talk;" it takes leadership to take the first steps. Follow the "Seven C's" to realize successful change within the organization.

Check the boxes that apply to you:

Commitment:		Keep selling the change itself
		Keep selling the reasons for the change
		Keep selling the benefits; and the plan for the change
Communication:		Focus attention on the change and what needs to be done to achieve it
		Communicate clearly
		Make overcommunication the goal; use a forum to clarify and to answer questions
		Avoid information vacuums to keep the organization free from rumors and hearsay
Concern:		Find out what the change will mean for me and my job responsibilities
		Expect resistance and deal with it
		Talk about the change
		Take people seriously
		Remain flexible about how I will implement changes within my unit of work
		Aim for agreement and a commitment from direct reports for pursuing the change
		Determine what the immediate next steps are for myself and my unit of responsibility
		Support people by giving them what they need -- information, understanding, and patience
Consequences:		Reward new behaviors if you want new habits
		Reinforce the early adapters of change
		Avoid a breakdown in communication and team morale
		Commemorate and celebrate once the change has been implemented
Challenge:		Get excited and energized by new projects
		Seek new opportunities
		Take on projects to stretch abilities (mine and others)
Control:		Look for things that I can do something about without spending time and energy getting frustrated about what I cannot control
		Do my best when work is the most demanding
		Look for new ways to get things done
Connection:		Seek out other people when I have a problem or difficulty
		Feel that I give as much as I get from other people
		Find out as much as I can from people around me

If you checked fewer than two in ANY of the "Seven C's," you may not be as hardy as you could be.

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